SERVICE ESSENTIALS® CONSULTING - ESSENTIAL INGREDIENTS FOR SERVICE PROFESSIONALISM
Customer Service Workshops
Service Essentials® Consulting offers leading edge front line customer service training workshops and consulting services to ensure every point of contact with your customer is optimized. Customized training curriculum ensure each employer gains maximum benefits from their training investment and receives the most relevant and beneficial management tools for their business.
Small Business Focus
Service Essentials® Consulting specializes in service professional training for small to medium-sized businesses. Today’s service industry is a dynamic, complex series of service systems requiring strategic implementation and ongoing improvements. Positive word of mouth referrals is paramount to the growth and success of small businesses with limited marketing budgets. Service excellence is highly powerful in creating a lasting impression on customers which, in turn, can fuel repeat business and the recruitment of new customers.
Our variety of customer service training workshops and service professionalism training tools can dramatically increase customer satisfaction, improve employee/customer communication and reduce operating costs. Contact us today for more details.
Resume-building Skills for Job Seekers
Today’s economy proves challenging for those looking for work and it has never been more important to effectively showcase to potential employers training skills and core competencies one brings to the workplace. Customer service training, particularly in a service-based economy like Greater Victoria and Vancouver, can make the difference between getting an interview, landing the job and being promoted in the organization. Whether you are entering the workforce for the first time with little-to-no work experience or re-entering the field after an extended absence, Service Essentials® workshops can give you the tools and confidence to handle the challenges of service professionalism and excel in the workforce. All participants receive a certificate of completion that can be used to effectively showcase your service skills to potential employers.
Customer Service Workshops
Service Essentials® Consulting offers leading edge front line customer service training workshops and consulting services to ensure every point of contact with your customer is optimized. Customized training curriculum ensure each employer gains maximum benefits from their training investment and receives the most relevant and beneficial management tools for their business.
Small Business Focus
Service Essentials® Consulting specializes in service professional training for small to medium-sized businesses. Today’s service industry is a dynamic, complex series of service systems requiring strategic implementation and ongoing improvements. Positive word of mouth referrals is paramount to the growth and success of small businesses with limited marketing budgets. Service excellence is highly powerful in creating a lasting impression on customers which, in turn, can fuel repeat business and the recruitment of new customers.
Our variety of customer service training workshops and service professionalism training tools can dramatically increase customer satisfaction, improve employee/customer communication and reduce operating costs. Contact us today for more details.
Resume-building Skills for Job Seekers
Today’s economy proves challenging for those looking for work and it has never been more important to effectively showcase to potential employers training skills and core competencies one brings to the workplace. Customer service training, particularly in a service-based economy like Greater Victoria and Vancouver, can make the difference between getting an interview, landing the job and being promoted in the organization. Whether you are entering the workforce for the first time with little-to-no work experience or re-entering the field after an extended absence, Service Essentials® workshops can give you the tools and confidence to handle the challenges of service professionalism and excel in the workforce. All participants receive a certificate of completion that can be used to effectively showcase your service skills to potential employers.